Strengthen Customer Relationships
Loyalty of your customers is critical in establishing a sustainable and successful business. Loyalty programs are a great way to build mutually beneficial relationships. An innovative customer loyalty program drives engagement, builds brand awareness, and improves ROI.
Cater to the right audience with the right rewards
-
Segment customers based on your loyalty program goals
-
Identify customer segments that are driving increased ROI
-
Create a level-based reward system for customers of all budget
-
Choose the right type of content to the right group like newsletters, social media posts, email, and in app notifications, etc
![Retyn Dashboard](/sites/default/site-files/loyalty-customer-dashboard.png)
![Create social media posts](/sites/default/site-files/create-post.png)
![Track customer goals](/sites/default/site-files/track-customer-goals.png)
![Retyn Dashboard](/sites/default/site-files/loyalty-rewards-dashboard.png)
![Choose redemption platform](/sites/default/site-files/choose-redemption-platform.png)
![Run scheduled surveys](/sites/default/site-files/run-scheduled-surveys.png)
Tailor rewards to suit your customer preferences
-
Offer multiple ways for your customers to earn rewards like purchases, social media engagement, or referral programs
-
Run scheduled surveys or host feedback sessions to know what type of reward is preferred most
-
Design your redemption process across multiple touchpoints based on your customers’ convenience
![Retyn Dashboard](/sites/default/site-files/loyalty-rewards-dashboard.png)
![Choose redemption platform](/sites/default/site-files/choose-redemption-platform.png)
![Run scheduled surveys](/sites/default/site-files/run-scheduled-surveys.png)
Personalize to deliver unique loyalty experiences
-
Identify individual customer priorities through purchase and browsing behavior analysis
-
Create targeted offers, discounts, and messages to deliver to your customers’ specific needs
-
Run custom rewards and special campaigns to target specific customer groups
-
Host one on one interactions to address their needs and concerns
![Retyn Dashboard](/sites/default/site-files/loyalty-experience-dashboard.png)
![Create targeted offers](/sites/default/site-files/create-targeted-offers.png)
![Identify customer priorities](/sites/default/site-files/identify-customer-priorities.png)
![Retyn Dashboard](/sites/default/site-files/loyalty-crm-dashboard.png)
![Track customer metrics](/sites/default/site-files/track-customer-metrics.png)
![Track net promoter score](/sites/default/site-files/track-net-promoter-score.png)
Leverage CRM to optimize your loyalty program
-
Track customer retention rates, net promoter score, and customer satisfaction scores
-
Monitor campaign engagement and ROI to improvise your loyalty strategies
-
Centralize your customer data to identify your most loyal, active, and inactive customers
-
Create targeted marketing campaigns to complement your customer interests
![Retyn Dashboard](/sites/default/site-files/loyalty-crm-dashboard.png)
![Track customer metrics](/sites/default/site-files/track-customer-metrics.png)
![Track net promoter score](/sites/default/site-files/track-net-promoter-score.png)
Ensure omnichannel customer engagement
-
Stay connected with your customers across channels of their preference—social media, email, mobile app, and website
-
Run loyalty campaigns and events to keep your loyalty programs afresh
-
Make point redemption easier across all channels and touchpoints
-
Reward them with loyalty points for their likes, comments, shares, and brand-related activities on social media
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-omnichannel.png)
![Connect with customers](/sites/default/site-files/connect-with-customer.png)
![Easier redemption](/sites/default/site-files/easier-redemptions.png)
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-app.png)
![Automated rewards tracking](/sites/default/site-files/automated-rewards-tracking.png)
![Generate customer insights](/sites/default/site-files/generate-customer-insights.png)
Connect with your customers easily with a mobile app
-
Enable customers to earn rewards, get special offers, and access early deals instantly through the app
-
Extract app data to get relevant customer insights on purchases, demographics, browsing history, and rewards transaction
-
Send real-time notifications on loyalty data and other information
-
Automate rewards and points tracking
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-app.png)
![Automated rewards tracking](/sites/default/site-files/automated-rewards-tracking.png)
![Generate customer insights](/sites/default/site-files/generate-customer-insights.png)
Design unique experience and intensify your customer relationships
Value your most loyal customers
-
Thank your most loyal customers with premium rewards and privileges
-
Make them feel special with exclusive event invites and early access deals
-
Offer subscription-based rewards to drive repeat purchases
-
Identify and reward high-spending customers with higher discounts and special rewards
-
Offer exclusive priorities in customer support to address their concerns quickly and in real-time
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-widget.png)
![Grant early access to loyal customers](/sites/default/site-files/grant-early-access.png)
![Thank loyal customers](/sites/default/site-files/thank-loyal-customers.png)
![Retyn Dashboard](/sites/default/site-files/loyalty-referral-dashboard.png)
![Personalized referral links](/sites/default/site-files/personalized-referral-links.png)
![Welcome new referrals](/sites/default/site-files/welcome-new-referrals.png)
Referral programs
-
Launch exciting referral programs to extend your customer base
-
Offer them personalized referral links
-
Reward repeat referrals with additional points or rewards
-
Welcome new referrals with exclusive welcome offers and rewards
-
Run innovative referral campaigns across channels to ensure increased conversions
![Retyn Dashboard](/sites/default/site-files/loyalty-referral-dashboard.png)
![Personalized referral links](/sites/default/site-files/personalized-referral-links.png)
![Welcome new referrals](/sites/default/site-files/welcome-new-referrals.png)
Entertain your customers with gamification
-
Run gamified challenges like spin to win, scratch to win, and milestones to attract new customers
-
Set streaks and milestones for customers to achieve within a particular time limit
-
Offer badges and leaderboards that they can showcase on their customer profiles
-
Educate customers about your products through gamified quizzes and campaigns
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-gamification.png)
![Offer leaderboard for customers](/sites/default/site-files/offer-leaderboard.png)
![Gamified challenges for customers](/sites/default/site-files/gamified-challenges-customers.png)
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-image.png)
![Analyze customer feedback](/sites/default/site-files/analyze-customer-feedbacks.png)
![Customer feedback form](/sites/default/site-files/customer-feedback-form.png)
Understand your customer perspectives
-
Host online feedback sessions and run regular surveys to collect your customer perceptions
-
Analyze this data and identify factors that bother your customers
-
Encourage them to participate in feedback sessions by offering them modest rewards
-
Reward their online reviews and brand activities with special points or offers
-
Design programs based on their redemption preferences and relevant offers
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-image.png)
![Analyze customer feedback](/sites/default/site-files/analyze-customer-feedbacks.png)
![Customer feedback form](/sites/default/site-files/customer-feedback-form.png)
Design give back opportunities for your customers and your brand
-
Run exclusive community-driven loyalty programs
-
Encourage community efforts with options to donate to causes your customers prefer
-
Set up automatic brand donations for every point your customer earns
-
Credit instant rewards to gratify customer interaction thus encouraging further engagement
![Retyn Dashboard](/sites/default/site-files/loyalty-dashboard-brand.png)
![Loyalty insider community](/sites/default/site-files/loyalty-insider-community.png)
![Encourage community efforts](/sites/default/site-files/encourage-community-efforts.png)
![Retyn Dashboard](/sites/default/site-files/loyaty-dashboard-home.png)
![Run brand communities](/sites/default/site-files/run-brand-communities.png)
![Create brand communities](/sites/default/site-files/create-brand-communities.png)
Build thriving customer communities
-
Create brand communities with tier-based or interest-based customer segmentation
-
Run product-specific communities to encourage product-based discussions and derive insights
-
Run active and engaging discussions online to gain insights into your products, brand strategies, and your competitors
-
Run an unlimited number of communities from the loyalty platform itself
![Retyn Dashboard](/sites/default/site-files/loyaty-dashboard-home.png)
![Run brand communities](/sites/default/site-files/run-brand-communities.png)
![Create brand communities](/sites/default/site-files/create-brand-communities.png)
Retain your customers delivering cutting-edge features and techiniques!