Increase Share of Wallet
Route your customer spending toward your brand and beat the competition with out-of-the-box loyalty strategies. Customer-centric loyalty programs build customer loyalty and increase share of wallet.
Hyper-personalization drives brand affinity
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Segment your customers with real-time behavioral data such as browsing behavior, purchasing patterns, and reviews to create tailored loyalty programs -
Give your customers a dedicated loyalty space they choose like a website or a mobile app
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Create personalized dashboards for customers to get a fair understanding of their loyalty statistics
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Set easily achievable goals and multiple ways to achieve points
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Design an easier reward redemption process across all touchpoints or across channels of their preference
Collect share of wallet data to strengthen your loyalty strategies
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Analyze and identify your average customer profile
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Identify factors that drive customer purchases—why customers purchase more or less
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Focus on customer spending habits to design out-come driven loyalty strategies
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Identify products and loyalty categories on which customers spend more
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Monitor the number of orders per customer at constant intervals
Tie offers and special rewards to each purchase
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Reward each purchase with special rewards and points
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Design loyalty rewards that complement your specific products
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Build a step-by-step reward process for your customers right from onboarding and throughout their brand journey
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Set up tier-based loyalty rewards to encourage repeat purchases
Beat the competition with competent loyalty programs
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Run loyalty campaigns across channels to attract more loyal customers
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Launch loyalty product bundles on your best selling products
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Analyze market trends and patterns to create competitive loyalty programs
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Host brand communities, online events, and meet ups to make them feel a part of your brand family
Make your customers feel special and welcomed
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Design an easy-to-use onboarding interface with simple enrollment, earn-and-redeem processes, and welcome bundles
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Send personalized offers on their special days like birthdays, brand anniversaries, etc
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Acknowledge their loyalty milestones and gift them personalized thank you notes or coupons to appreciate their brand loyalty
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Be flexible with rewards expiry, extend reward periods to show your customer commitment
Increase share of wallet and your customer loyalty with a customer-focused loyalty program
Transform your customers into loyal brand advocates
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Present your customers with relevant rewards and offers
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Do not tie rewards to purchases alone, reward them for other brand activities such as social media engagement, campaign participation, etc
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Run subscription-based loyalty programs
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Launch exciting referral programs and encourage customers with groundbreaking referral rewards
Real-time loyalty dashboard for customers can build trust
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Present your customers with a complete report of points earned and redeemed
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Show them the points needed to reach the next rank, tier, or level
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Offer them a variety of reward types to choose from
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Showcase top products and the rewards associated with it
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Give them the option to customize their dashboard view with metrics of their preference
Grant flexible access to your loyalty program with a mobile app
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Build a loyalty app to make it easier for your customers to access your loyalty program
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Send offers and product launch notifications in real-time
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Create tailored promotions based on in-app behavior
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Notify your customers of instant credit of loyalty points
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Remind them to use their rewards before they expire
Gamification can add to engagement and extended brand relationships
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Run experience-driven loyalty programs to collect vital customer data
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Design daily challenges to earn rewards on a daily basis
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Employ different game elements like spin wheels, scratch cards, leaderboards, and trophies in your loyalty programs
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Run social media contests and surveys to gain valuable customer insights
Full customer satisfaction contributes to extended loyalty
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Get a holistic view of your loyalty program and derive actionable insights from a real-time loyalty dashboard
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Constantly monitor the net promoter and customer satisfaction scores of your loyalty program
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Develop an omnichannel listening strategy to hear customer feedback
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Set up a real-time issue redressal system to respond to their queries and concerns
Extend your customer relationships with experience-driven customer loyalty programs