Turn Every Customer Interaction into a Growth Opportunity in the UAE with Retyn CRM
Deliver a rewarding experience and strengthen relationships with simplified client management. Retyn CRM unifies your sales, marketing and support teams, making it easier to manage data and engage customers from first contact to conversion.

Strengthen customer relationships across the UAE with Retyn CRM
Bring all your customer data and insights into one place to create consistent, personalized experiences that build trust and drive growth across the UAE.

Structured onboarding
Make onboarding effortless for every customer with an experience in Arabic, English, and other international languages tailored for convenience and cultural relevance.

Personalized interactions
Foster stronger connections with the UAE’s diverse customers through personalized interactions that match their unique needs and preferences.

Real-time support
Make your customers feel supported with instant assistance in Arabic and other languages through live chat and smart automation.
Empower your UAE teams with a performance-driven CRM
Give your team clear visibility into customer interactions to help them stay focused and deliver consistent support.

Training and development
Upskill your support staff with UAE-centric programs focused on local service standards, communication norms and multilingual service excellence.

Automated support ticketing
Deliver faster responses with intelligent ticket routing that matches each customer issue to the right agent based on expertise and language preferences.

Proactive
insights
Help your team spot service gaps early and understand customer needs clearly with predictive analytics, that enable timely support.
Gain clear insights into UAE customer journeys with unified CRM
Track and improve each stage of the UAE customer experience using intelligent tools for pipeline management and targeted outreach.

Automated lead management
Boost sales with localized scoring models and smart lead prioritization that ensures timely follow-ups in each customer’s preferred language.

Data
integration
Unify customer data from marketing, sales and service platforms to enhance team efficiency and manage customer interactions effectively.

Customer
analytics
Access real-time insights into how customers engage with your brand to deliver more relevant experiences across the UAE.

Customizable
processes
Configure workflows, fields and layouts to match your business needs, local regulations, and customer needs across the UAE.
Maximize customer engagement with smart tools built for UAE businesses
Retyn CRM assists UAE companies to build stronger customer relationships through intelligent engagement strategies and real-time personalization.
Engagement
hub
Drive engagement by unifying customer conversations and tailoring interactions to the UAE’s multilingual and multicultural audience.
Automated communication
Send automated follow-ups via emails, messages and notification to match schedules and keep customers engaged.
Loyalty and reward programs
Use flexible loyalty programs to reward UAE customers and boost repeat sales with culturally relevant rewards.
Compliance and privacy
Protect customer data with robust encryption, localization controls and privacy safeguards that comply with all UAE data protection laws.